ChatterPlug enhances business product, adds features
08 / 01 / 2012
Real-time customer feedback platform implements new updates
PHOENIX, AZ - ChatterPlug, a mobile platform for facilitating customer feedback and engagement through branded smartphone applications, is building on its mission to revolutionize interaction between business and consumers with their recent release of new features to enhance the productivity of their clients.
ChatterPlug customers will enjoy a new back-end interface, allowing them to more actively engage customers through the newly released engagement interface, reward customers for engagement with ChatterPlug’s fully customizable Engagement CurrencyTM and improve business operations and intelligence with rich customer analytics.
“This release marks a huge advancement in the way that businesses engage their customers through mobile devices” said Chris Book, CEO & Co-founder. “The combination of first-class product design and a robust toolset make ChatterPlug a force to be reckoned with in the customer engagement industry.”
In addition to this new release, ChatterPlug has created plug and play technology for its platform that allows for seamless integration of ChatterPlug technology into the branded mobile applications of its business clients.
“Since our first day of operation, ChatterPlug has been focused on revolutionizing communication between businesses and customers” said Book, “Incorporating our technology into a brand's’ application is not only a prudent move, but raises the bar for businesses who compete on customer service.”
ChatterPlug, Inc. was founded in 2010 to provide businesses with an real-time tool set to enhance customer service and engagement. ChatterPlug directly integrates into a brands’ mobile application allowing them to present a customized user experience. ChatterPlug is headquartered in Scottsdale, AZ. For more information, visit www.chatterplug.com.