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So, what exactly is ChatterPlug and how does it work?

What is ChatterPlug?

ChatterPlug was founded in 2010 to create a first-of-its kind platform for businesses to enrich the experience of their on-location customers through their own branded mobile application. Businesses use ChatterPlug to gather real-time feedback, respond to customers instantly, build loyalty and increase data visibility with a full analytics suite.

ChatterPlug is an embedded platform, plugged into business' mobile applications, allowing you to present a branded experience as you gather customer insights and intelligence. Customer feedback is guaranteed to be on-site through proprietary technology - meaning your business has Accurate, Authentic and most importantly Actionable feedback to improve. Whether you're a multi-national Fortune 500 or a Mom & Pop, you can completely customize the platform to meet your needs with a full suite of controls.

By providing immediate, direct responses to your customers' questions and comments, ChatterPlug creates a more positive and engaging on-location experience while ensuring that customers never leave your business having had a negative experience.

Your businesses can include customized loyalty programs and specials - or integrate with your existing program - to reward your customers for sharing feedback and remaining loyal customers. What's more, you make on-the-fly changes to your business with on-location analytics detailing all components of your customer interactions and engagements so that your brick & mortar can now operate with the same efficiency that web retailers have enjoyed for years.

ChatterPlug is headquartered in Tempe, AZ, with a dedicated team squarely focused on revolutionizing customer service for businesses.

Power up your business with ChatterPlug

ChatterPlug is the first and only customer engagement platform that leverages the power of on-the-spot feedback and customer analytics. Find out why ChatterPlug is a win-win for you and your customers.

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